Returns and Refunds
Sudbury E-Bike offers a 7 day Money Back Guarantee from the day the product arrives on all purchases returned in original packaging (a 20% re-stocking fee applies). This guarantee is applicable only if the unit is in new condition with no damages/user abuse. If the unit is damaged, there are no refunds or exchanges. Shipping & PDI is not refundable. No product will be returned without the original bill of sale. Please call us at 705-969-2453 if you need to return a product.